At My Auto Parts Market, we are committed to your satisfaction, offering streamlined and secure shipping services for all your automotive parts requirements. Ensuring a seamless shopping journey is our utmost priority. Kindly take a moment to review our shipping and delivery policies detailed below, allowing us to serve you better.

Shipping Methods

We've teamed up with reputable carriers like FedEx, DHL, USPS, and UPS to offer you a range of shipping services, both ground and air. Please note that the availability of shipping methods may differ depending on the product and your delivery location. Once your order is confirmed, it will be prepared for pickup by the carrier you've selected. While some items may ship out the same day or within 1-2 business days, others may take a bit longer due to factors such as location or carrier availability.

Tracking Your Shipment

To ensure your peace of mind, we offer tracking numbers for your shipments, allowing you to effortlessly monitor their status and whereabouts. Kindly be aware that shipping times for custom or made-to-order items may vary due to their unique manufacturing processes. We appreciate your understanding and patience as we strive to deliver your order promptly and securely.

Oversized Items and Truck Freight (LTL)

For large items, we facilitate truck freight (LTL) deliveries, distinct from regular ground shipments. Prior to signing for your order upon arrival, it's essential to inspect for any damage. In the event of receiving a damaged product, kindly indicate "RECEIVED DAMAGED – REFUSED SHIPMENT" on the shipping receipt and decline acceptance. Promptly reach out to us, and we'll swiftly organize a replacement at no additional expense, ensuring your satisfaction and seamless experience.

Scheduling Deliveries

For seamless delivery coordination, we kindly ask that you furnish a daytime contact number when placing your order. This allows most freight companies to reach out in advance to schedule deliveries to your residence. Your cooperation ensures efficient communication and helps streamline the delivery process for a smoother experience. Thank you for your attention to this matter.

Free Shipping

Experience the convenience of Free Shipping on eligible items at My Auto Parts Market. Here are a few important details to note:

• Free shipping is applicable to qualified items, clearly marked on product pages and in your cart.
• The shipping method will be determined by us, usually through standard ground shipping.
• Please note that express shipping orders are not eligible for free shipping.
• Oversized items are exempt from free shipping benefits.
• Free Shipping is specifically available for standard ground shipping to US continental addresses only.
• Unfortunately, this offer does not extend to international, Alaska, Hawaii, Puerto Rico, or APO/FPO orders.

Shop worry-free and enjoy the perks of Free Shipping on your purchases!

Additional Shipping Charges

We kindly inform our valued customers those shipments to certain destinations, including HI, AK, PR, Guam, Virgin Islands, Canada, and other international locations, may be subject to additional shipping charges. Please note that recipients are responsible for any duties, taxes, and brokerage fees that may apply. We appreciate your understanding and cooperation in this matter.

Expedited Delivery

For our valued customers seeking expedited delivery, please note that orders with this option selected do not qualify for our Free Shipping offer. We understand the urgency behind expedited deliveries and strive to provide efficient service tailored to your needs. While Free Shipping may not apply in this instance, we assure you that your order will be swiftly processed and shipped to reach you as quickly as possible.

Inspecting Your Order

Before you accept your order, please carefully check all the parts for any damage, mistakes, or missing items. If you notice anything wrong, let us know right away before you sign any shipping papers. This helps us sort out any problems smoothly and ensures you get your order in perfect shape. Your attention to detail is much appreciated and helps us deliver the best service possible.

Tracking Your Order:

Once your order is on its way, expect a confirmation email containing your tracking information to keep you updated. Have questions or need assistance? Our dedicated customer service team is here to help.

Reach out to us conveniently through live chat, email, or give us a call at 302-506-2001 (ext. 302-506-2002, 302-506-2004). We're committed to ensuring your experience with us is seamless from start to finish.

Thank you for choosing My Auto Parts Market. We are dedicated to providing top-quality parts with a hassle-free shipping experience. Your satisfaction is our priority, and we look forward to serving you.